Terms of service

OVERVIEW

 

This website is operated by LIORA. Throughout the site, the terms “we”, “us” and “our” refer to LIORA.

By visiting our website, browsing our products, placing an order, or otherwise using our services, you agree to be bound by these Terms of Service.

These Terms of Service apply to all users of the site, including browsers, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before using our website.

If you do not agree to these terms, you should not use this website or purchase products from us.

ONLINE STORE TERMS

By using this website, you confirm that you are legally capable of entering into a binding agreement.

You may not use our products or services for any unlawful or unauthorized purpose.

You must not transmit viruses, malware, harmful code, or any technology intended to damage, disrupt, or interfere with the website or its services.

A breach of these Terms of Service may result in immediate termination of your access to our services.

GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any lawful reason at any time.

You understand that information you submit through the website may be transferred across networks and adapted to technical requirements.

Payment information is handled through secure payment providers and is subject to their own terms and security standards.

You may not reproduce, copy, sell, resell, exploit, or misuse any part of the service, website, content, or access to the website without our written permission.

PRODUCTS AND SERVICES

Certain products may be available exclusively online.

Products may have limited quantities and may be subject to our Return & Refund Policy.

We make reasonable efforts to display product colours and images accurately. However, we cannot guarantee that your device or screen will display colours exactly as they appear in person.

Product packaging, colours, finishes, materials, or minor details may vary slightly from images shown on the website.

We reserve the right to:

- Limit the sale of products to any person, region, or jurisdiction where legally permitted
- Limit product quantities
- Discontinue products at any time
- Change product descriptions, specifications, pricing, or availability
- Correct errors in product information

All product offers are subject to availability.

PRICING

Prices displayed on the website are shown in the applicable currency selected or presented on the storefront.

Prices may change without notice.

We reserve the right to correct pricing errors, including after an order has been submitted.

Where required, applicable taxes may be included in or added to the displayed price according to local regulations.

Promotions, discount codes, and sale prices may be subject to additional terms and may not always be combined.

ORDERS

Submitting an order does not guarantee acceptance.

We reserve the right to refuse, cancel, or limit any order where reasonably necessary, including in cases involving:

- Pricing or product errors
- Suspected fraud
- Unauthorized payment activity
- Stock availability issues
- Duplicate or unusually large orders
- Incorrect customer information
- Technical errors

If we cancel an order after payment has been successfully processed, the applicable amount will be refunded according to the original payment method.

You agree to provide accurate and complete billing, shipping, contact, and payment information.

You are responsible for checking your order details before submitting your purchase.

PAYMENT

Payment must be completed using one of the methods available during checkout.

Payment processing may be handled by third-party providers.

We are not responsible for delays, declines, or other issues caused by your bank, card issuer, payment provider, or third-party payment service.

We reserve the right to perform additional verification before processing an order where necessary for security or fraud prevention.

SHIPPING AND DELIVERY

Estimated shipping and delivery times are provided for guidance only and are not guaranteed unless expressly stated.

Delivery times may be affected by circumstances outside our control, including:

- Courier delays
- Customs processing
- Public holidays
- Weather
- Incorrect delivery information
- Regional restrictions
- High order volumes

Customers are responsible for providing complete and accurate shipping information.

LIORA is not responsible for delays or delivery failures caused by incorrect or incomplete addresses provided by the customer.

Risk in the products may pass to the customer upon delivery, subject to applicable law.

RETURNS, EXCHANGES AND REFUNDS

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

Please review that policy before making a purchase.

Eligibility for returns may depend on product condition, hygiene requirements, return timing, and other stated conditions.

INTELLECTUAL PROPERTY

All content available on this website, including but not limited to:

- Logos
- Brand names
- Graphics
- Photographs
- Product imagery
- Videos
- Website design
- Text
- Layouts
- Icons
- Illustrations
- Software
- Code
- Other visual or digital materials

is owned by, licensed to, or otherwise lawfully used by LIORA and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, publish, transmit, display, sell, license, or commercially exploit this content without prior written permission.

USER CONTENT

If you submit reviews, photographs, comments, testimonials, feedback, ideas, or other content to LIORA, you confirm that you have the right to submit that content.

You agree that submitted content must not:

- Violate the rights of another person
- Contain unlawful, abusive, misleading, defamatory, or harmful material
- Contain malware or harmful software
- Infringe intellectual property, privacy, or other legal rights

Where permitted by law, you grant LIORA a non-exclusive right to use, display, reproduce, adapt, and publish content that you voluntarily submit for promotional, operational, or marketing purposes.

We reserve the right to remove user content where appropriate.

REVIEWS AND TESTIMONIALS

Customer reviews and testimonials reflect the opinions and experiences of individual customers.

Results and experiences may vary.

We may moderate reviews to remove spam, abusive content, irrelevant material, or content that violates these Terms of Service.

We do not guarantee that every review submitted will be published.

THIRD-PARTY LINKS AND SERVICES

Our website may contain links to third-party websites, services, apps, payment processors, social platforms, or other external resources.

We are not responsible for the content, security, availability, privacy practices, accuracy, or policies of third-party websites or services.

Your use of third-party services is subject to the terms and policies of those providers.

OPTIONAL TOOLS

We may provide access to tools or services supplied by third parties.

Such tools may be provided without warranties, representations, or endorsements from LIORA.

Your use of optional third-party tools is at your own discretion and risk and may be subject to additional third-party terms.

ACCURACY OF INFORMATION

We make reasonable efforts to ensure that information on the website is accurate and current.

However, the website may occasionally contain:

- Typographical errors
- Incorrect pricing
- Product description errors
- Availability errors
- Shipping errors
- Outdated information

We reserve the right to correct errors or update information at any time without prior notice.

PROHIBITED USES

You may not use the website or its content:

- For unlawful purposes
- To solicit unlawful activity
- To violate applicable laws or regulations
- To infringe intellectual property rights
- To harass, abuse, threaten, or discriminate against others
- To submit false or misleading information
- To upload malicious code
- To collect personal information without authorization
- To spam, scrape, crawl, or exploit the website improperly
- To interfere with the security or operation of the website
- To attempt unauthorized access to accounts, systems, or data

We reserve the right to terminate access where prohibited activity is identified.

DISCLAIMER OF WARRANTIES

To the extent permitted by applicable law, the website and services are provided on an “as available” basis.

We do not guarantee that:

- The website will always be uninterrupted
- The website will always be error-free
- All information will always be completely accurate
- The service will meet every individual expectation

Nothing in these Terms of Service excludes any rights or protections that cannot legally be excluded.

LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, LIORA will not be liable for indirect, incidental, special, consequential, or similar losses arising from the use of the website or services.

This includes, where legally permitted, losses relating to:

- Lost profits
- Lost revenue
- Lost data
- Business interruption
- Loss of opportunity
- Third-party services

Any liability that cannot legally be excluded will remain subject to applicable consumer protection laws.

INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold LIORA harmless from claims, losses, liabilities, or expenses resulting from your unlawful use of the website, breach of these Terms of Service, or violation of another party’s rights.

SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, invalid, or unenforceable, that provision will be limited or removed only to the extent necessary.

The remaining provisions will continue in full force and effect.

TERMINATION

These Terms of Service remain effective unless terminated by you or by LIORA.

You may stop using the website at any time.

We may suspend or terminate access to the website or services where necessary due to a breach of these terms, suspected unlawful activity, fraud, misuse, or security concerns.

Termination does not affect rights or obligations that arose before termination.

ENTIRE AGREEMENT

These Terms of Service, together with our applicable policies, constitute the agreement between you and LIORA regarding your use of the website and services.

Any failure by LIORA to enforce a provision does not waive our right to enforce it later.

CHANGES TO THESE TERMS

We may update these Terms of Service from time to time.

The latest version will be published on this page.

Your continued use of the website after changes are published constitutes acceptance of the updated terms, where permitted by law.

GOVERNING LAW

These Terms of Service are governed by the laws applicable to the jurisdiction in which LIORA operates, subject to any mandatory consumer rights that apply to you.

Nothing in these terms is intended to limit rights provided under applicable consumer protection law.

CONTACT

For questions about these Terms of Service, please contact LIORA through the customer support details provided on our website.